Billing and Cash Handling
Ensure accurate billing by operating the POS system efficiently.
Handle cash, card, and digital payments with precision and accountability.
Prepare daily cash summaries and maintain proper transaction documentation.
Coordinate with team members to maintain workflow and minimize customer wait time.
Monitor front-end operations to ensure consistency in service delivery.
Store Operations and Customer Service
Greet customers warmly upon entry and guide them through menu options.
Assist in taking and serving orders to ensure seamless service.
Maintain cleanliness and uphold safety standards at the counter area.
Collaborate with the store team to ensure efficient operations during peak hours.
Support customer needs promptly to enhance overall store experience
Daily Reports
Own operational P&L performance, cost structures, and productivity outcomes
Lead annual budgeting, forecasting, and operational planning cycles
Institute strong performance management systems linked to KPIs and outcomes
Continuously improve margins through cost optimization and efficiency initiatives
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