F&B Attendant
Location: Kalyani Nagar, Pune
Experience: 1-4 years
About us:
Cobbler and Crew, part of a dynamic group of award-winning bars and restaurants, seeks a passionate and experienced F&B Attendant to join our growing team.
Job Description: To provide guests with courteous, professional, efficient and flexible service that supports the outlet’s operating concept, brand promise and standards.
Key Responsibilities:
Customer Service:
To provide exceptional, friendly, courteous and professional guest service at all times.
To serve food and beverages to guests, according to the established standards of performance and service sequence established for the restaurant.
To handle all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.
Operational:
To be familiar with all food and beverage items on the outlet menu.
To prepare the restaurant for operation, including mise-en-place, setting and resetting tables, light cleaning and other assigned tasks.
To take food and beverage orders from guests, up selling wherever possible.
To utilize the outlet point-of-sales system as prescribed.
To ensure that all sales are properly recorded, following prescribed procedures for ordering, voiding or correcting items
To serve food and beverages according to the standards established.
To clear tables and remove dirty dishes to the dish area.
To complete opening and closing duties as assigned.
To be flexible wherever possible in meeting special requests from guests for specific food and beverage preparation methods and ingredients.
To follow presentation guidelines as established by the Restaurant Manager.
To maintain the assigned station/ section in a clean and orderly manner at all times.
To ensure that all restaurant minimum brand standards are implemented.
To work in a supportive and flexible manner with other employees and other departments.
To treat all operating equipment and supplies carefully to minimize damage and reduce wastage.
To attend training sessions and meetings as and when required.
Requirements:
1-4 years as a server in a food and beverage environment in 5-star properties or high volume standalones.
Proficient in delivering high-quality table service, with knowledge of proper service techniques and etiquette.
Strong communication skills to engage effectively with guests and colleagues.
Ability to collaborate with kitchen and bar staff to ensure smooth service operations.
Available to work shifts, including evenings, weekends, and public holidays.
Ability to handle guest complaints or special requests with a proactive and courteous approach.
Hotel management degree is a must.
Benefits:
Opportunity to work with a dynamic and award-winning team.
Potential to grow within the company and open new establishments.
A vibrant and inclusive work environment.
5 days off in a month.
If you are a highly motivated individual with a passion for the hospitality industry and the skills to match, we would love to hear from you.
Why Join Cobbler and Crew?
Be part of one of India’s most celebrated cocktail bars, ranked #2 in the country.
Lead an award-winning bar program with opportunities to showcase your creativity and expertise.
Collaborate with a high-energy, innovative team in a fast-paced yet fulfilling environment.
Represent Cobbler and Crew on national and global platforms through competitions and events.
Apply now to join our team and be a part of our exciting journey!
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